FAQ's
Frequently Asked Questions
Rental prices exclude taxes. With every 7-night stay, guests receive a complimentary mid-week clean. The property is stocked with a starter supply of toiletries, dish soap, dishwashing detergent, and laundry detergent as part of the included amenities.
Yes. A mid-week cleaning is included with every 7-night stay. Additional cleaning services are available upon request for an extra fee.
We partner with trusted outside companies to help arrange airport transfers and car rentals for our guests.
Cancellations made at least 30 days before check-in are eligible for a refund. Please contact us for full cancellation terms.
Yes. A minimum stay of 3 nights is required during regular season, and 7 nights during high season.
No, we do not allow pets at any of our properties.
Yes, we provide amenities such as cribs and high chairs. Babysitting services may be available upon request.
We provide a local guide with recommended activities and excursions for our guests to enjoy.
For direct bookings, you will receive a confirmation email from us. If booked through a third-party platform, confirmation will be sent via that platform.
Yes, we require a security deposit for direct bookings. However, bookings made through Airbnb do not require a deposit.
We accept various payment methods including Zelle. Please note, we do not accept American Express.
Yes, high-speed Wi-Fi is available at all of our properties.
Yes, we offer a selection of beachfront, ocean-view, and canal-view properties.
Check-in is at 4:00 PM, and check-out is at 10:30 AM.
Yes, events and small gatherings are allowed, but an event fee will apply. Please inquire for more details.